If patients come to you from out of area, somebody on your team has already built something to help them find a room. It was not a project and it has no owner. Here is what those programs look like from the inside, what each version costs to keep alive, and what changes when the booking comes back to you as a record.
Almost every program lands on one of these, or on two at once. Each works, and each has a specific failure mode.
The common thread in all four is that nothing comes back. The booking happens somewhere else, so the program exists and there is no evidence that it does. A coordinator fills in a short form when the visit is scheduled, the patient gets a secure link branded as your organization, sees hotels ranked by distance to the site they are visiting, books, and pays with their own card.
Inventory and rates come from the live hotel market rather than from a page somebody has to remember to update, and properties your patients rate well surface first next time. Every stay lands on the record, which is the first time most programs can answer how many nights their own protocol generated last quarter.
No, and the distinction matters. This handles stays of roughly one to fourteen nights: a visit, a procedure and its recovery, a monitoring appointment. A family that needs to live near your center for months has a housing problem, and a booking platform is the wrong tool for it.
No. Keep them and keep pointing patients at them where they work. What a code cannot do is cover the patient who books elsewhere, or report anything back to you.
Nothing. No subscription, no per-seat fee, no setup cost, and no card on file. The hotel industry pays a commission on every booking, the same one a consumer travel site collects today.