No subscription, no setup fee, no per-seat pricing, no card on file. Carepassage earns from the hotel side, not from your program. Every program gets everything; there is no tier above this one.
How this can be free
The hotel industry pays a commission on every booking, the same one a consumer travel site collects today. Carepassage collects it instead, and that funds the platform your team uses. Pricing is all-in from the first screen: taxes and fees included, no booking fee, and the number your patient sees is the number charged.
What every account includes
A booking page in your name: your logo, your colors, your vocabulary. Patients pick a hotel near the site they are visiting and pay their own way, or your coordinator books for them from the same account.
Five emails sent as your program: the booking link, the confirmation, a reminder three days out and the day before, and a survey after the stay.
The hotels near you, already in place through our wholesale partner: nothing to negotiate, no corporate code to keep current, no hotel to call. Airport hotels and flights on the same page.
The record and reporting by site: which patients traveled, to which sites, for how many nights, at which properties, at what spend, and what they thought of the stay.
A receipt for every stay with the confirmation number, property and dates.
Your BAA signed at setup, sensitive fields encrypted at rest, authenticated access logged. Included, not an add-on.
Why free stays aligned with your patients
Hotels rank by distance to your site, then quality, never by what pays us more. We take no placement fees.
Your coordinator can pin preferred hotels for a site, and those always rank first.
The number your patient sees is the number charged.
Patient data stays yours. We never sell it and never advertise to your patients.
Common questions
What does it cost us?
Nothing. No subscription, no per-seat fee, no setup cost, and no card on file. The hotel industry pays a commission on every booking, the same one a consumer travel site collects today, and that funds the platform instead.
Is there a paid tier?
No. Every program gets the branded booking page, the five emails, the coordinator back office, the reporting and the signed BAA. There is nothing to upgrade to.
Who pays for the hotel?
Whoever your program decides. Most clinics send the patient a link and the patient pays with their own card. A program that funds travel can have its coordinator book on the patient’s behalf instead. Both paths produce the same record.