Carepassage

Carepassage for self-insured employers.

When a covered employee travels for a COE referral or bundled surgery, give them a concierge, not a Priceline screenshot. Carepassage turns each rare member trip into a coordinated, branded experience. Free for your company.

What employer-handled medical travel looks like today

Self-insured employers handle medical travel only a handful of times a year, but when they do, it matters, and without a platform underneath, the same things go wrong.

What Carepassage delivers for occasional use

Your HR coordinator opens Carepassage, picks the employee, picks a hotel near the facility, and sends the branded itinerary: three clicks, no complex workflow to remember. The employee gets directions, a front-desk script, a what-to-bring checklist, and six touchpoints in your company colors.

Every trip generates a claim packet and feeds reporting on spend, nights, and satisfaction, so you can answer what your medical-travel coordination delivered at year-end. We sign your BAA before any employee data flows, and it is free to your company.

Common questions

We only have a few medical-travel trips a year. Is this worth it?

Yes, arguably more so. The lower the volume, the harder it is to justify in-house tooling. Carepassage is a no-build, no-train option that delivers a concierge experience on every trip and costs your company nothing.

Our trips go to a small set of academic centers. Does a narrow facility list work?

Yes. Pre-flag preferred hotels per facility once and they rank first forever after, so the back office gets faster every subsequent trip to the same center.

How does this fit with our TPA or carrier?

Carepassage is the travel-coordination layer and does not replace your benefits administrator, TPA, or carrier. If your team handles travel directly, this is its home; if your TPA handles it, send them to the TPA page.

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