A purpose-built operator platform for TPAs coordinating member travel for self-funded health plans. Book a member trip in about three minutes, automate every member touchpoint in your brand, and hand plan sponsors renewal-grade reporting. Same hotel inventory and competitive all-in rates, and it costs your TPA nothing.
Every trip moves through a single lifecycle your coordinators can see at a glance.
The operator app shows a dashboard of active trips, a distance-sorted hotel picker, per-plan reporting that breaks out bookings, members served, nights, spend, and satisfaction, and a claim-ready record with a statement descriptor for each trip. Plans are first-class entities with full tenant isolation, so a sponsor report is scoped to just their members.
It is built for healthcare: we sign your BAA before any live data flows, encrypt PHI at rest, audit-log every read and write, and store minimum-necessary information with no diagnosis or clinical narrative.
The hotel industry pays a commission on every booking, the same commission a consumer site like Priceline collects today. With Carepassage that commission funds the platform your TPA uses instead. There is no per-seat fee, no monthly bill, and no card on file for the platform itself, and your member-side rates stay competitive.
The public site lets patients book the consumer way. The platform is the back office your TPA team works in: a purpose-built operator app for booking member travel, automating touchpoints, and reporting. Same inventory, different surface.
Onboarding is high-touch and fast: we sign the BAA, provision your tenant, and you can be live within 24 hours of signature. There is no self-serve signup by design.
Zero for the TPA. Revenue comes from hotel commission, the same commission a consumer site collects. No per-seat fee, no monthly bill, no card on file for the platform.