Your navigators already steer members to the right facility and the right care. Carepassage is the travel layer underneath that navigation: branded to your program, free to the plans you serve, and HIPAA-ready.
You do the hard part of getting the member to the right place, and then the booking falls back to a consumer site and a screenshot at the moment the member is most anxious.
Pick the member and a hotel near the facility, and a branded itinerary, address, front-desk details, and a six-touchpoint cadence go out under your brand. It is free to the plans you serve and to you, because the hotel-side commission funds the platform.
Per-plan reporting (members served, nights, travel spend against procedure savings, and satisfaction) turns the travel piece of your program from invisible into a renewal argument. One navigation company can stand it up once and offer it across every client at once.
The itinerary and member emails are branded, logo and color, to the tenant we set up for your program. For a company serving many clients we configure that with you so members see a polished, branded experience.
Carepassage earns from the hotel side of every booking, the same commission a consumer site collects, so there is no subscription, no per-seat fee, and no card on file. The member pays the same all-in nightly rate they would pay anywhere.
Yes. Carepassage signs a BAA, encrypts sensitive member data at rest, logs authenticated access to member information, and shares only the minimum necessary with the hotel.