A booking page in your name, in place of the hotel list on your website. Free to your program.
From the guide your patients download today to a page that books.
A composite of what the pages we read this year have in common: a rate card that ran out, codes across unrelated hotel systems, and “call the hotel”. Patients take it and book somewhere else, and nothing comes back to you.
Through our wholesale partner we hold closed-group rates at the same inventory a consumer travel site draws on. That means the properties near your door, the ones by the airport, and the flights in are already bookable in your name on day one.
If patients travel in from out of area on a schedule your own protocol sets, and you keep a hotel list by hand, this was built for you.
Also serving health plans and care navigation teams that arrange member travel.
One client, a benefits administrator serving more than 80 self-funded health plans, has put 75 stays and 148 nights through Carepassage: 2.4 mi median from the hotel to the door, 4.6/5 from the people who stayed, 28 reviews left after the stay.
Your coordinators carry that. Carepassage takes the travel logistics off their plate, so their time goes to the patient, not the hotel.
Browse hotels near medical facilities across the US →
Nothing. No subscription, no per-seat fee, no setup cost, and no card on file for the platform. The hotel industry pays a commission on every booking, the same one a consumer travel site collects today, and that funds the platform your team uses instead.
Either. For most clinics and treatment programs the patient books their own room from a secure link your coordinator sends, and pays with their own card. Your team can also book entirely on a patient’s behalf from the same account. Both paths produce the same record and the same emails.
No. There is no public sign-up and no way to reach rates from the open web. The only booking path is the link your program issues, scoped to a specific visit.
Yours. The booking page and all five emails are branded as your organization and sent from your identity. Your patients never see the Carepassage name. Replies reach our travel desk, and a person answers them as your desk.
A record. Which patients traveled, to which of your sites, for how many nights, at which properties, at what spend, and what they thought of the stay. A booking made on a consumer travel site returns none of that to you.
Typically within a day of signing. Your account is provisioned rather than built: nothing to install, no integration to schedule, and no data to migrate. Paperwork, including the BAA we sign as your business associate, is handled during setup rather than being a project of its own.