Carepassage

The Hotel Selection Scorecard.

A free, editable scorecard for choosing a hotel near a medical facility for a plan member. It makes the distance-versus-price trade-off explicit so the pick is the safe one and you can defend it at review.

The five decision rules

The instinct is to optimize for nightly rate because that is the number a coordinator can defend. The math rarely supports it; a hotel forty dollars a night cheaper but four miles farther costs more in member friction than it saves.

Why score it on paper

The editable scorecard compares up to three candidate hotels side by side, gives a new coordinator the same judgment your best one already has, and leaves a written record of why a hotel over a mile out was chosen.

In Carepassage this scorecard is automatic: facility-anchored search sorts by walking distance to the facility, surfaces your preferred hotels first, and flags anything over a mile out, all built into the booking flow, free for your TPA.

Common questions

Why not just pick the cheapest hotel?

Because a post-op member in the cheapest room miles from the facility cannot reliably get there, and the rideshare, navigation, and friction costs exceed the nightly-rate savings. Distance is the safer and usually cheaper choice overall.

How many hotels does the scorecard compare?

Up to three candidate hotels side by side, so a coordinator can show their work and defend the pick.

Does Carepassage rank hotels this way automatically?

Yes. The facility-anchored search makes walking distance the default sort, ranks operator-flagged preferred hotels first, and flags candidates over a mile out.

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