CarePassage

Find hotels near any medical facility. Book the trip in two minutes.

CarePassage is a free, HIPAA-ready concierge medical-travel platform: search live, distance-ranked hotels near the surgery center or hospital, then send the traveler a branded itinerary and a reimbursement-ready receipt.

Two doors: book for yourself, or arrange travel for plan members

If you are traveling for your own care, or for a loved one, you can search hotels near the facility, book in minutes, and get a receipt ready to submit to your health plan, HSA, or FSA. No login is required to search.

If you arrange travel for plan members, CarePassage is built for you. TPAs, care-navigation companies, and Centers of Excellence get branded itineraries, six member touchpoints, and claim-ready per-plan reporting — free for the organization, because revenue comes from the hotel side.

How CarePassage works for member travel

Pick the member, pick a hotel near their facility, and send the itinerary. Hotels rank by walking distance to the surgery center, not by what pays more, and operator-flagged preferred hotels show first.

Free for organizations, the same all-in rates as Priceline

The hotel-booking industry pays a commission to whoever brings the guest. With CarePassage that commission funds the platform, so your TPA pays nothing for the software. The card is charged the standard all-in nightly rate — often the same hotel, often the same price, often less.

CarePassage is HIPAA-conscious by design. You are the Covered Entity; we are the Business Associate, and we counter-sign your BAA before any live member data flows.

Browse hotels near medical facilities across the US →

Popular facilities

Browse hotels by state

Common questions

If it is free, what is the catch?

No catch. The commission a consumer travel site would collect on a hotel booking instead funds the CarePassage platform. Your card is charged the standard all-in rate, and your organization pays nothing for the software.

Will members pay more for hotels through CarePassage?

No. All-in nightly rates are competitive with what an operator would find on Priceline today, drawn from the same hotel inventory. The cost of using CarePassage instead of a consumer travel site is zero.

Can a patient book directly without an organization?

Yes. Self-pay travelers can search hotels near their facility, book a stay, and get a reimbursement-ready receipt for their health plan, HSA, or FSA.

Related