Carepassage

Carepassage for PEOs: a concierge member-travel benefit across your portfolio.

A turnkey medical-travel coordination layer your portfolio employers can offer without a TPA build-out. Same hotel inventory and competitive rates as any consumer site, with a concierge experience their members notice. Free to deploy.

What PEOs are quietly losing today

PEOs win on benefits depth and the operational layers employers will not build themselves, yet member travel keeps slipping through the cracks.

What Carepassage adds to your PEO offering

Each employer becomes a plan inside your PEO tenant, addable in minutes, with branded itineraries that can be PEO-wide or per-employer. Per-employer reports give your relationship managers nights, members served, spend, and satisfaction to show real benefit ROI at renewal.

There is no new spend line: Carepassage is free to your PEO because the hotel-side commission funds the platform. It is BAA-covered, encrypted at rest, and audit-logged, matching the compliance posture you already maintain.

Common questions

Can each employer have its own brand on member emails?

Yes. The data model supports per-plan brand overrides on top of the PEO-level default, so employer-A members can get confirmations in employer-A's brand while others use the PEO-level fallback.

Do we onboard employer by employer or portfolio-wide?

You onboard the PEO once. Each employer becomes a plan inside the PEO tenant and can be added in minutes, and you decide whether to roll it out to all employers at once or gradually.

What if an employer already has a TPA travel program?

Carepassage does not enforce coverage rules; your team decides per trip. If a specific employer already has a TPA-administered travel program, you can simply not surface Carepassage to them.

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